Terms and Conditions, inc Returns Policy

Do you ship Internationally?

Yes, Please email (artydianne@gmail.com) with the piece you want and your country and postcode/zip code so you can be given an accurate shipping cost.

 

Terms and Conditions

1. General

a. All goods remain the property of Dianne 

Bowell until payment is made in full

b. We reserve the right to amend these Terms 

and Conditions at any time.

 

2. Returns policy

We operate a Returns Policy in accordance with 

United Kingdom Distance Selling Regulations.

a. Order Cancellation

This clause does not apply to Commissioned 

Artwork. See paragraph b.

If you wish to cancel your order for any reason, 

you must inform us in writing within seven 

working days after receiving the goods. If the 

goods have already been dispatched then you 

are responsible for returning the goods.

Goods must be returned within fourteen days 

and must be undamaged. A full refund, including 

postage costs will be made upon return of the 

goods.

b. Commissioned Artwork.

Acceptance of bespoke work is confirmed via 

email following receipt of images of the work. 

If the goods are received and the goods reflect 

the images and the goods are undamaged then 

no refund will be offered. If you require any 

subsequent changes to be made to the 

goods, then you will be responsible for all 

postage costs incurred after the first delivery 

of the goods. 

Commissioned Artwork deposits (50%) 

are non-refundable

 

3. Copyright

Copyright of all goods purchased, including 

Original Artwork and Commissioned Artwork 

and all images and text on this website remains 

with Dianne Bowell. 

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.